terms & conditions
Pixie Paint only uses professional water-based face paints which are fully compliant with EU and FDA toy and cosmetic regulations. These paints are hypoallergenic and include anti-bacterial properties which are specifically for use on the face and skin. Paint can easily be removed using mild soap and water.
All equipment is thoroughly cleaned after each booking.
Trading conditions​
At events where Pixie Paint is trading, you must confirm that we are the sole providers of our services of Face painting, glitter tattoos, hair feathers, hair wraps, henna tattoos and festival glitter unless prearranged. Failure to comply may result in us not attending and requesting any pitch fee returned.
Booking Times and Arrangements
If the face painter/artist is unavailable to work due to illness or other unforeseen circumstance the deposit and any paid balance will be refunded in full if a replacement face painter cannot be arranged.
Additional face painters/artists can be arranged for larger bookings, please call to discuss your requirements. Artists can paint around 10-15 faces an hour but please do not expect the artist to stay longer to accommodate more children than stated during the booking.
The face painter/artist will start working at the time stated and will arrive 30-15 minutes early to set up, depending on the event.
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Cancellations
Deposits of 15% are required for most bookings. If the event is cancelled, this deposit is non-refundable.
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Once correspondence has been received confirming a booking this will form the contract and this could be via Social media or email or text message. This also relates to Corporate bookings paying in full via 30 days (Normal payments terms are to be made by receipt of invoice).
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Parking
Please leave a space open as close to the site as possible, or in the driveway, so the face painter/artist can unload heavy equipment. Parking fees, if applicable, will be reflected in your price. Please inform The Pixie Paint at the time of booking if this is the case. For permit located areas, please arrange for a car parking space for the artist.
Requirements and Working Conditions
Unless a pre-arranged for Pixie paint to supply our own gazebo, table and chairs, please arrange for a suitable table and two chairs to be made available. Suitable protective cover should be available if the face painter is working outside. If arrangements (protection) against the elements are not made appropriately then Then Pixie Paint reserves the right to cancel the booking arrangements and still will be liable for payment in full.